Sports Next Sales and Customer Success Internships (Sep 2024)

About NBCUniversal

NBCUniversal is a leading media and entertainment company that offers a diverse portfolio of networks, films, theme parks, and digital platforms. With a rich history and global presence, it continues to deliver compelling content and immersive experiences to audiences worldwide, fostering a deep connection with its viewers. Through innovation and creativity, they remain a prominent force in the entertainment industry.

Your role

Position description:

If you think all the fun only happens in summer, think again! NBCUniversal has expanded its Academic Year Internship Program. As an Academic Year intern, you’ll get immersed in exciting work, experience their unique NBCU culture, and feel real support and guidance for 2 whole semesters. 

The NBCUniversal Internship Program allows students to unlock their potential by contributing to big projects in meaningful ways that matter. To thrive as an NBCU intern, you are ready to bring your passion for media, entertainment, and technology along with your desire to learn each day.

Academic Year Internship Program:

• Program Dates: September 16, 2024 – April 18, 2025  
• Time Commitment: 16-24 hours per week. The exact schedule is to be determined based on business needs. They will do their best to accommodate course schedules. 
• Format: Opportunities listed will require an intern to work in Orlando, FL.  

Areas of placement may include, but are not limited to:

• GolfPass Direct-to-Consumer Services - Direct-to-consumer is a key priority for GOLF with fast-moving and aggressive growth goals. This role must operate with a startup and entrepreneurial mentality, a quick learner, that works in a deep partnership with stakeholders across the business.   
• GolfNow Sales - This intern will have exposure to all levels of the GolfNow Sales organization and will collaborate internally with other teams such as Sales Operations, Activations, Plus Business Services, and more.       
• GolfNow Sales Operations - Interns in this role will support the Sales team and other departments to create and streamline operational processes to help sell, implement, and support their products & services. A major function of the team is to manage Salesforce CRM for the organization, which is used for managing accounts, cases, orders, and sales opportunities.  Interns in this role will assist with various clean-up and audit projects involving Salesforce and Excel and be communicating with department managers.  
• Customer Success (Content Enablement) - The Customer Experience internship will focus on multiple aspects of the customer experience in positions such as Project Management, Training, or Customer Success. This intern will work  specifically with their technical writers to create customer-facing content to drive adoption of their multiple platforms and assist with Enablement activities to create and deliver training to the Customer Success teams.

Training & development

NBCUniversal's training and development program provides enriching experiences, equipping interns with vital skills and knowledge for their future careers. Through hands-on learning, mentorship, and diverse projects, interns gain valuable insights and professional growth, thriving in the dynamic media and entertainment industry.

Salary & benefits

The pay rate for undergraduate student interns is $17.00 per hour.

In addition to their internships being paid, they will also offer the following for their Academic Year interns:

• Paid time off for mental health, school exams, and personal holidays.
• Robust networking, learning, and development opportunities.
• Complimentary Peacock subscription during your internship.
• Free admission to Universal Parks to use during your internship.
• Access to mental health resources including counseling sessions.

Career progression

At NBCUniversal, as an intern, you'll receive valuable hands-on experience across departments, fostering essential skills and a robust professional network through mentorship and challenging projects. Excelling in your role may open doors to potential full-time positions, propelling your career within a top-tier media and entertainment company.

Work-life balance

At NBCUniversal, work-life balance is prioritized through personalized flexible work models. Embrace the best of both worlds with hybrid work options, combining the energy of the office and the convenience of remote work. Tailor your schedule and enjoy flexible leave to meet personal obligations and recharge when necessary.

Culture & vibe

At NBCUniversal, "Here you can" is more than just a tagline; it's ingrained in their DNA. They invite those seeking excitement, challenges, and opportunities to join them. Embracing diverse cultures and backgrounds, they share positive role models, inspire success stories, and promote dialogue on various platforms, creating impactful content that enriches lives.

About you

Basic requirements:

• Must be actively enrolled in a degree-granting program at an accredited institution during the entire duration of the program (September 2024 through April 2025). December 2024 graduates are not eligible for their 2024-2025 Academic Year Program. 
• Current class standing of sophomore or above (30 credits). 
• Must be authorized to work in the United States throughout the entire duration of the internship (September 2024 to April 2025). Visa sponsorship is not available for this position. 
• Must be available to work 16-24 hours per week from September 16, 2024 to April 18, 2025.  
• Must be willing to work in Orlando, FL.  

Desired characteristics:

• Students with class standing of junior or above preferred. 
• Cumulative GPA of 3.0 or above. 
• For GolfNow Sales and Sales Operations: Basic knowledge of Salesforce CRM preferred.

Information for international students attending U.S. universities:

To participate in NBCUniversal’s 2024-2025 Academic Year internship program, you must confirm at the time of the interview that you will be able to provide US work authorization documentation for the entire duration of the internship. Since the NBCU Academic Year Internship Program spans the traditional “Fall” and “Spring” semesters, you should talk to the DSO at your school’s International Students Services Office about your need to apply for CPT work authorization twice to ensure you are authorized to work both semesters and throughout the entirety of the program.

How to apply

To apply:

• Submit a one-page resume that outlines your work experience, accomplishments, and your graduation month and year. 
• Submit a cover letter that highlights your passion for NBCUniversal, the locations (listed below) you are open to for internships, and your top areas of interest (opportunities listed below). 
• Upload a transcript (unofficial transcripts are fine) that confirms your status as an actively enrolled student in a degree-granting program.

Academic Year Recruitment Timeline:

• Mid-April - Late May: First round video interviews.
• Early - Mid-June: Second round interviews.
• Late June - Early July: Selected candidates receive offers.

Sources

The following sources were used in researching this page:

• nbcunicareers.com/find-a-job
• nbcunicareers.com/benefits
• youtube.com/nbc