What it does: A hospitality company that owns, manages, leases, develops, and franchises hotels and resorts.
Mission: to fill the Earth with the light and warmth of hospitality by delivering exceptional experiences - every hotel, every guest, every time.
Size and presence: The company has over 6,800 properties in 122 countries and territories out of which some properties are managed and others are franchised. It has employed more than 1,73,000 employees in different properties at different locations.
Best known for: providing preeminent hospitality and remaining synonymous with the word hotel as it provides hospitality to major events like inaugural balls, Hollywood award galas, business events, etc.
The good bits: Hilton Worldwide Holdings Inc is recognized as a great hospitality company globally that owns, develops, manages, and franchises hotels, resorts, and vacation ownership properties. With more than 6,000 properties, it provides career opportunities to the most deserving candidates in their preferred fields.
The not-so-good bits: As one of the most popular hospitality companies in the world, it puts applicants through an intensive hiring process. Moreover, the employees are expected to provide their best because in the hospitality business there’s no chance of mistakes. The big roles come with bigger responsibilities.
Hilton Worldwide Holdings Inc. is an American multinational hospitality company founded in May 1919 by Conrad Hilton. Headquartered in Tysons Corner, Virginia, the U.S., the company has more than 6,800 properties in 122 countries and territories. It also has 18 brands across different market segments including luxury, upscale, upper upscale, midscale, upper midscale, timeshare, former, franchising, and Hilton honours.
Conrad Hilton purchased his first hotel in 1919, Mobley Hotel in Cisco, Texas and it had 40 rooms. With time, he bought more hotels in Texas and, in 1925, the Dallas Hilton became the first hotel to use the Hilton name. In 1927, Hilton expanded its businesses to Waco, Texas by opening the first hotel with air-conditioning in public areas and cold running water.
Hilton stepped into high-end luxury hotels in 1943 by purchasing the Roosevelt Hotel and the Plaza Hotel. With these two hotels, he established the first hospitality company to further expand business in the United States. The company was incorporated in 1946 as the Hilton Hotels Corporation and also began trading shares on the New York Stock Exchange.
Hilton Honors, Hilton Grand Vacations, Homewood Suites, Home 2, LXR Hotels & Resorts, Conrad Hotels & Resorts, Canopy, Hilton Hotels & Resorts, Signia, Curio Collection, Embassy Suites, Doubletree, Hampton, Tempo, Tapestry Collection, and Tru are some popular brands.
Hilton is known to provide the best work environment to its employees and also provide industry-leading benefits to empower them. From providing them with professional growth opportunities to helping them create work-life balance, the company ensures a sense of family and belonging.
The work culture is all about keeping the customers first while providing a meaningful and fun work environment. As the company has properties at different locations across the globe, there is a culture of diversity, equity, and inclusion.
It strives to reflect the global committees where unique perspectives and voices are heard and welcomed.
Some candidates may find the Hilton’s selection process quite intensive as the company conducts a thorough and often lengthy interview process to hire the best talent. The process begins with an online application that is followed by a phone interview. The selected candidates are called for in-person interviews. However, the exact number of interviews may vary for each role and can go anywhere from a single session up to five different sessions.
As a company with thousands of properties around the world, job positions typically fill quickly as the company receives many applications. So it is important to make sure that the resume stands out and there should be promptness for attending or returning calls.
With over a thousand opportunities available, Hilton Worldwide Holdings Inc. is known to encourage deserving candidates to find their passion to create a wonderful career in their preferred field. The main career paths at Hilton include Hotels, Corporate, University, and HRCC or Work from Home.
Candidates interested in hotels can explore the possibilities like Food and Beverage Experts, Guest Experience Professionals, Sales Teams, Support Teams, Relaxation Coordinators, and Hotel Leadership.
The Corporate sector has opportunities like Accounting & Finance, Administrative, Architecture, Design & Development, Brands, Asset & Risk Management, Communications & Corporate Affairs, Human Resources, Data & Analytics, Sales, Marketing, and more.
As far as the graduate and internship opportunities are concerned, students can consider the Hilton University Programs and Campus Requirements. The opportunities for both experienced professionals and interns are countless.
The average estimated annual salary of Hilton employees is $123,026, or $59 per hour and this includes base and bonus. However, the average estimated median salary of $115,431 per year or $55 per hour. The highest-paid job in the company is a Group Product Manager who gets around $224,456 per year while the lowest-paid is an Admin Assistant who gets approximately $42,000 annually.
Talking about the department-wise average salaries at Hilton, it is like Customer Support at $136,829, Sales at $162,216, Finance at $90,358, and HR at $116,514.
The company is committed to driving positive social impact, from creating opportunities for local and diverse suppliers to respecting the environment. As a part of its commitment to the local communities, the company participates in global volunteer programs, disaster relief projects, and food donation initiatives.
Moreover, the company is also committed to reducing waste and driving towards sustainable ways. The efforts include recycling, waste prevention, and food up-cycling and donation. It is also addressing climate change by reducing gas emissions and focusing on energy efficiency.
Hilton Worldwide Holdings Inc. has been providing unparalleled services to customers across the world but has also been a part of several controversies. It was criticized when a third-party investigation identified unauthorized malware in some payment systems targeting payment card information. The information targeted, however, did not include personal identification numbers (PINs) or addresses but only names, payment card numbers, security codes, and expiration dates.
However, the company addressed the issue and also requested the customers to check their bank statements.