What It Does: By utilizing basic personal information, Rocket Mortgage provides the best residential loan options.
Mission: Through efficient financing practices, Rocket Mortgage aims to simplify home financing.
Size and Presence: Rocket Mortgage currently functions with a workforce of around 24,000 employees in four locations throughout the United States.
Best known for: Rocket Mortgage is popular for its easy application process, fewer servicing fees, and flexible payment channels topped up with seamless customer service.
The good bits: Rocket Mortgage is a true representation of progressive flexibility by providing its employees with tools, training, and leads to make them perform optimally.
The not-so-good bits: As with the mortgage market, the business relies on the market climate hence loads of adjustments may need to be made.
Dan Gilbert founded Rocket Mortgage (formerly called Quicken Loans) in 1985 based on the principle that house acquisition should be a simple process. To further pursue its dreams of seamless financing, the company started RockLoans.com in 1999.
RocketLoans was a lending website that brought mortgages online. Rocket Mortgage built upon the foundation of its successful website through a new Rocket Mortgage computerized platform in 2015.
The Rocket Mortgage platform elevated the customer base for Rocket Mortgage even further servicing over 30,000 lenders throughout the United States in 2017. To date, the company is finding new ways to accurately manage mortgages while removing procedural burdens from clients.
At Rocket Mortgage, the employees take centre stage in everything that is done. They embrace a culture of diversity and inclusion where everyone supports each other and is willing to go the extra mile.
In a company that aims to make processes easy, Rocket Mortgage makes working with them easy. Goals are achievable yet competitive keeping everyone on their toes and willing to progress. The great work culture at Rocket Mortgage is well matched with its welcoming environment that fosters collaboration yet allows each person to enjoy his space.
At Rocket Mortgage, simplicity is brilliant so every process with them is simple genius and their recruitment is not different. The process is designed to make applicants feel engaged, confident, and expressive.
There are five processes for recruitment at Rocket Mortgage, the first of which begins with applying with an updated resume. Graduate and internship applicants who complete the application submission are sent a confirmation mail. They are also asked to visit the company’s blog to learn more about the work culture.
Graduate and internship applicants whose resume best fits the job requirements are invited for a phone interview with a recruiter. This interview focuses on highlighting the candidate’s competencies.
After candidates complete the phone interview, they are invited for a virtual interview. In this interview, graduates and internship candidates enjoy a chance to interact with their potential teammates and have a direct feel of working at Rocket Mortgage.
After completing the virtual interview, qualified graduate and internship applicants are offered roles in the organization. Applicants who accept the employment offers are boarded into their respective roles at the organization through a new hire guidebook and directional assistance.
Rocket Mortgage believes everyone has a right to design their career paths so they simply support their graduates and interns in doing so. They provide a plethora of learning opportunities such as Rock Academy, Technology University, DevBuild, and Bankerverse to help employees sufficiently explore their interests.
Asides from fulfilling personal interests, Rocket Mortgage moves a step further in helping graduates and interns pursue their professional interests. They provide resources such as a Professional Resource Library, professional development hours, and Team members dedicated to helping employees develop professionally.
Summarily at Rocket Mortgage, professional and personal interests are supported at all fronts with supreme choice flexibility for graduates and interns.
At Rocket Mortgage, employees earn an average salary of around $128,000 per year.
At Rocket Mortgage, every employee is given opportunities to volunteer and help their communities. They offer volunteer opportunities through company-sponsored volunteer activities.
Some of the programs engaged in by employees at Rocket Mortgages include; neighbourhood week, community challenge, resident connection hub, and investing in the future. These programs foster a feeling of community and empower community members to sustain growth in different causes.
Rocket Mortgage also provides opportunities for veterans to enjoy roles in their organization with a career launch, mortgage for homes, or a community to grow with.
One of the more controversial issues involving Rocket Mortgage involved their claims against fellow lenders, United Wholesale Mortgage. They made claims against United Mortgage that they were only in the money business.
These claims by Rocket Mortgage were made after United Wholesale Mortgage alleged that RM signed “real estate agents as loan officers to cut brokers off”. Rocket Mortgage fired back claiming that signing with United Wholesale Mortgage means signing away your freedom and willingness to serve clients.