Customer Experience Intern (Jun 2023)

About HP

Hewlett-Packard is an American multinational information technology company headquartered in Palo Alto, California. HP developed and provided a wide variety of hardware components, as well as software and related services to consumers, small and medium-sized businesses, and large enterprises, including customers in the government, health, and education sectors.

Your Role

• The intern is responsible for supporting consistency and standards in experience design. 
• Work with the broader team to identify areas where governance of design standards & requirements would drive a better end-customer experience.
• Document requirements by working with functional & subject matter experts, then advocate for design standards by presenting cross-functionally.
• Support teams and organizations in the development of strategies to execute requirements.

Training & Development

Strengthening HP starts with improving essential worker and management skills in HP's workforce. From workers’ rights initiatives to on-site wellbeing courses, HP is tracking to reach one million people through workers' training and empowerment programs by 2030. 

Compensation & Benefits

The estimated range of compensation for this position is $47,000.00- $73,000.00 per year. As an employee, you'll also receive the following benefits.

• Health insurance
• Dental and eye care coverage
• Life insurance
• Disability insurance
• Flextime
• Sick leave
• Maternity and paternity leave

Career Progression

The company brings diversification to the company by hiring individuals of different age groups, gender, and skills from all over the globe. The selection of employees and opportunities given to them is on a merit-based system. They also provide internships under different programs.

Work-life Balance

HP believes that a well-proportioned work-life balance is necessary to keep employees happy and productive. From the boardroom to the factory floor, HP creates an environment where everyone is respected and where people can be themselves while being a part of something bigger than themselves. HP reinvents its flextime benefits allowing a worker to adjust their hours according to their own needs.

Company Culture

In a world that is growing and evolving daily, HP creates technology that makes life better for everyone, everywhere. HP innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance how the world works and lives. From the earliest days, HP recognized that capturing and drawing from diverse points of view improves products, services, and the company as a whole.

About You

• Currently pursuing a Masters's in Business Administration. Coursework or focus on design or product design, policy, or process management.
• Problem-Solving: Approaches problems in a rational manner using sound strategies that ensure comprehensive understanding and effective resolution 
• Systems Thinking: Uses an end-to-end view to reimagine traditional business processes and drive standard requirements across unconnected or fragmented experiences
• UX/UI Design: understanding of design principles & fundamentals

How to Apply

To apply for this role, click the "APPLY" button on this page. 

Source

• jobs.hp.com
• glassdoor.com
• youtube.com