Support Software Engineer Intern

About Cloudflare

Cloudflare is a global network designed to provide security by protecting Internet properties from malicious activities like malicious bots, DDoS attacks, etc. It makes everything that connects to the Internet secure, reliable, private, and fast. 

Your Role

• You will play an active part in shaping and designing systems, then execute the plan with talented engineers and data scientists.
• You will create innovative and ambitious projects focused on helping Cloudflare customers and the global technical support team.
• The ideal candidate will participate in all stages of the software development lifecycle and be exposed to a wide range of technologies and programming languages, including Go, Python, Javascript, Cloudflare, Google Cloud Platform, PostgreSQL, Grafana, and Kubernetes.

Training & Development 

The wide variety of Cloudflare products and the broad technical focus of the team means you will have an opportunity to develop your skills in a number of ways. Every sprint will award you an opportunity to build technically innovative solutions while balancing big-picture goals.

Salary & Benefits

The salary for this role ranges from $82,000 to $124,000 per year. Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements depending on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment which include but are not limited to:

• Healthcare, life insurance, short- and long-term disability, and pension plans.
• Paid maternity & paternity leave.
• Provide mental health, childcare, and family-forming support.

Career Progression

ERGs are generally based on creating a community of support and belonging; enhancing the career development of their members; focusing on key Corporate Social Responsibility initiatives; and contributing to the development of a more inclusive culture at Cloudflare.

Work-Life Balance

The ERGs at Cloudflare have helped realize the power of community and how critical it is for hybrid work. Cloudflare is flexible about where they work and value connecting at the office. The company commuter benefits program is in place to support team members' commute to work via public transportation without the extra cost burden.

Culture & Vibe

Cloudflare is evolving into a hybrid model where everyone will be treated equally and there will be a concept of an inclusive workplace for all. The company offers a creative environment to the employees and encourages them to work as a team as everyone comes from different backgrounds and has a unique perspective. 

About You

• Pursuing a degree in B.S. or M.S. in Computer Science, Systems Engineering, or a related field.
• Knowledge of modern enterprise data architectures, design patterns, and data toolsets and the ability to apply them.
• Proficiency in data modeling techniques and understanding of normalization.
• Excellent debugging and optimization skills.
• Unit/integration testing experience.
• Experience with Go, Python, or Javascript.
• Familiar with distributed system design and implementation.
• Exposure to containerization, Kubernetes, and CI/CD systems.
• A good understanding of how the Internet works (DNS, HTTP(S), etc).
• Experience building infrastructure on the Google Cloud Platform.
• Effective communication of describing technical situations to a non-technical audience.
• Ability to manage deliverables and expectations across multiple key stakeholders.
• Keen interest in customer support/customer experience.
• Experience using Cloudflare’s products.
• Experience with Salesforce Service Cloud.

How to Apply

• The candidate will need to submit an online application with all the necessary personal and professional details. 
• The selected applicants will be called for a telephone round. 
• The ones clearing the phone screens will be called for team interviews. 
• After successfully clearing the team interviews, candidates will need to attend an executive call. 
• To apply for this position, simply click the "Apply on employer site" button on this page.

Sources

The following sources were used in researching this page.

• glassdoor.com/Cloudflare-salary
• cloudflare.com/Cloudflare-career progression,
• boards.greenhouse.io/Cloudflare-training & development